The last blog outlined what we had to do to actually get the refrigerator taken care of by Whirlpool. With the timeline given of another four weeks. Well, it didn't take four weeks. It only took two. We got a new refrigerator delivered on June 9th. They took the old one as well. And it was a pleasant experience.
It is still working three weeks later. Knock on wood, please.
We are hoping that when we return to our camp after our Alaskan excursion at the end of July, it will still be working.
So, while it was a major pain in the butt, Whirlpool actually came through in the end.
However, we are still going to write to the company, telling them of our experience and that when they decided to roll out the new closed system, they should have made sure they had technicians willing to service them. I'm not sure any company out there has service people that can service the new closed systems that our government mandated as of 2022.
Think on that for a moment.
Any of the new refrigerators built after January of 2022 have this new system. If no one fixes them, and they are still under warranty, these things will end up in landfills. How is that better for the environment than the old Freon systems that actually could withstand a swing in temperature. These could be left in the garage all year without an issue, or in our case, the trailer at the beach. But the new systems have issues with temperature swings.
We plan on wrapping the refrigerator in the off season. And we'll unplug it this time even though the power in the campground is turned off for the season at the end of October. Hopefully that will help and we don't have to do the same thing next year.
If you find yourself in a similar situation. Keep on them. They eventually will make you whole, you just have to be diligent and firm. Not nasty - although there were a couple times I failed at this, but after taking a breath, I was able to curtail the snark.
Anyhow, now we are off on an Alaskan adventure. I'll be sure to post pictures when I return. And then in September, I have a new release!
Until next time,
Ciao.
JET.
